Shipping Policy

Thank you for shopping with us. We are committed to providing reliable shipping and transparent delivery updates for every order.

Order Processing Time

All orders are processed within 1 to 5 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time Estimates

Delivery times may vary depending on your location, shipping carrier availability, customs processing, and demand periods.

Estimated shipping times:

• United States: 7 to 15 business days
• Canada: 8 to 18 business days
• United Kingdom: 7 to 15 business days
• Europe: 7 to 20 business days
• Australia & New Zealand: 8 to 18 business days
• International Orders: 10 to 25 business days

Please note that these are estimated delivery timeframes and are not guaranteed.

Multiple Package Shipments

Some orders may arrive in separate packages depending on product availability, warehouse locations, and supplier fulfillment processes. This is common when items are shipped from different fulfillment centers.

Tracking Information

Tracking details will be sent to the email address provided during checkout once your order has been shipped.

Please allow 2 to 7 business days for tracking updates to appear in the carrier’s system.

Delayed or Lost Packages

While we work closely with our fulfillment partners and shipping carriers, delays may occasionally occur due to:

• Customs inspections
• High shipping demand
• Weather disruptions
• Carrier delays
• International logistics issues

If your package is significantly delayed or appears lost, please contact our support team for assistance.

Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, contact us immediately before your order is processed.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

💌 Email: info.samking@gmail.com